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Privacy Policy 

Your privacy is important to Hilary Jacobs Hendel. This statement describes privacy practices for my website ( including what type of information is gathered and tracked, how the information is used, and with whom the information may be shared. I am committed to protecting the privacy of visitors.

Updated on May 21, 2018 in compliance of GDPR rules.

How Information is Collected, & Our Mailing List
  1. Contact Form/Email – If you send us a message via our website contact forms, we require you to enter your name and email address so that we can respond to your inquiry. 

  2. Registration/Order (Possible future option) – I don't currently offer workshops or sell goods from my website. If I do in the future, this will be the policy: When you register for one of my workshops, training sessions, other events, or order a product, you will need to provide your name, mailing address, phone number, email address, and credit card information. Your credit card information is used solely for the secure processing of your registration or order. Your contact information will be included in our mailing list so that you will receive additional updates for the event/order for which you registered, and be aware of future offerings that may interest you.

General Mailing List: We use a third-party provider,, to deliver transactional emails, event confirmations, and my monthly newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see mailchimp's privacy statement. You can unsubscribe from general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing me at  

How Information is Used

Any information that you provide me via the website or our office may be used to provide you with better service including answering your inquiry, and also keeping you informed of future offerings via my mailing list. After your initial inquiry or registration, we will send you a monthly newsletter and may contact you to make you aware of other events related to the Change Triangle and emotional health. 

Your Rights to Access / Remove / Change Your Information

Under the General Data Protection Regulation (GDPR), you have the following rights to your personal data:

  • to access/view your information

  • to rectify/amend your information

  • to the portability of your information

  • to withdraw consent of our use of your information

  • to ask us to delete/erase your information

  • to restrict/object our processing of your information

  • to complain to a supervisory authority


Access / View / Change / Amend / Port your Information:

You have the right, at any time for any reason, to view the information that we store about you which is only your email address and name if you provided that. I will gladly tell you what information we keep in our records, and you can ask me to change or amend any of that information. Upon request, I can send you a file, such as an excel spreadsheet, with the information we have about you. We also appreciate any updates to your contact information such as a change in your email address. You can provide me with your updated information by using the appropriate link on the emails you receive, or by calling or postal mailing our office with the update. To access your information, contact me at or 917-239-7006.


Withdraw Your Consent to Receive Emails or Calls

To be removed from my marketing emails, you can do this by using the Unsubscribe link in emails that you receive. You may also send an email to asking to be removed along with the exact email address you wish to have removed. You may also call or postal mail my office with the request. We take all removal requests seriously. 


Delete / Erase Your Information Completely

You may request at any time the deletion of all the information that we may have for you. We take all removal requests seriously. 

Be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our records, including any previous event registrations, products purchased, or previous instructions you may have given us opting out of specific emails types. If you re-join my system, by voluntarily providing your personal information, you will appear to me as a completely new record.

To request deletion of your personal information, contact me at or 917-239-7006 using the email address we hold for you or otherwise proving your identity.


Restrict / Object / Complain of Our Use of Your Information

At any time, you want me to keep your information but do not want me to use it, you may inform me of the request along with exactly how you do or do not want your data used. If you consider that our processing of your personal information infringes upon data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection.

Cookie Policy

We use cookies to offer you a better browsing experience, analyze aggregate site traffic, and for online marketing purposes as outlined below.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.  You can find extensive general information about cookies at

Cookies for Website Traffic Information (Google Analytics)

Like most websites, we use Google Analytics to collect standard internet log information and details of visitor behavior patterns. We do this to discover patterns such as the number of visitors to the various parts of the site. Some information collected includes internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is only processed in a way which does not identify anyone personally. We use this information to try to better understand visitor preferences. None of your personal or specifically identifiable information is used or stored.

Cookies for Marketing Purposes

Should we use online advertising through Google ads, Google uses a cookie to track the success of our advertisement. Likewise, we use a Facebook pixel to help us track the success of an advertisement on Facebook.

Affiliate Program Participation

Schleifer and Associates is a participant in the Amazon Associates Program, an affiliate advertising program. As part of this program, in our Recommend Reading Section, we have used customized links, provided by Amazon, to track the referral to Amazon. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.

YouTube cookies

On my website we embed videos from our official YouTube channel. YouTube may set cookies on your computer once you click on the YouTube video player, to keep track of number of views, and where you may stop in the video so you can come back to the same place next time.

Disabling Cookies

You may disable cookies through your web browser settings at any time if you do not wish for information to be collected about how you use our website. More detailed information about how to manage cookies can be found at you browser's website, or by clicking on 'settings' in your browser.


Our website takes every precaution to protect our users’ information. 

Those We Trust with Your Information

We do not sell, distribute or share your personal information with third parties of any kind without your permission.

Friends and Associates: Rarely, a third party may ask us to distribute information for them that may interest you. In this case we will forward the information to you from our office directly, and will not give your information to the third party.

Links to Other Web Sites

Hilary Jacobs Hendel website contains links to other websites. Although we link only to people and organization we believe are trustworthy, Hilary Jacobs Hendel is not responsible for the privacy practices or the content of other websites. Please be aware of when you are leaving our website and review the privacy practices of the other websites.


Notification of Changes

This privacy statement was last updated on May 21, 2018. Please visit this page from time to time and check for any updates. If there is a major change that affects how we use your personal information, you will be notified via email and be given the choice to allow us to use your information in the new manner.

Questions regarding this statement should be directed to Hilary Jacobs Hendel at or the address below.
RE: Privacy Policy
277 West End Avenue
New York, NY 10023
Phone: 917-239-7006

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