Apologizing is hard. If you’ve ever been on the receiving end of an insincere apology, you know how demoralizing that feels. In stark contrast, a good apology is elixir for relationship wounds. Mara and Jack had been living together for a year. While dusting, Mara accidentally knocked over a glass figurine and it shattered against the tile floor. Unfortunately, it was the cherished award Jack received for his fine work in advertising. Mara’s first impulse was to hide the evid